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Enable Simply C2 for your customers, so that they can register repair requests directly to your connected Simply C2 CRM
Simply C2: Supercharge your customer support
What is Simply C2?
Simply C2 is a novel customer service concept. You can list your products on the platform for free and attend to your customer service requests.
Your customers use Simply C2 for FREE! And, you can use it for FREE, too! Upto 30 users.
Simply C2: Starter Plan
Handle repair tickets, track AMC and Warranty, 2-way messaging, Dashboard and Simple Reports, Service Technician Mobile App, Instant Notifications for all repair stages.
FREE upto 30 users. Most customers do not need anything else.
Simply C2: Premium Plan
All features under Starter Plan, PLUS
PM, Calibration, Installation, Refueling: Ticket Types, Spare Parts Usage and Stock Tracking, Estimates, Payments and Invoices, Photos and Documents, WhatsApp 2-way messaging with customers
* Most of our customers do not need the Premium User Plan. Use the Starter Plan first and upgrade later if you need.
Simply C2 is a central platform for storing equipment details and tracking service requests ensuring transparency.
Why use Simply C2 for equipment service?Simply C2 is a powerful platform for managing all customer service operations for ANY kind of equipment, and at any location. Uniquely, it provides a secure access through the App to your customers so they can track their repair status. Even the starter plan provides power functionalities and for FREE.
Does my customer pay for access to the data?No. Never. Your customer always has FREE access to their data.
Why are you asking for my mobile number?We use your mobile number for authentication and critical system communication including customer support through WhatsApp. We don’t send marketing communication on your mobile.
Is my data secure? Absolutely. All customer data is encrypted and secure. Your transactions are stored in your own individually allocated database.
Can my competitor see my data?Your competitors, or for that matter, anyone outside your authorised users can never see your tickets, installed-base details or have any idea who your customers are
Can I ask for my account to be deleted and data removed?
Yes. Simply email customer support from your admin email.
The Simply C2 Starter Plan is for organizations only offering repair services to their clients. It is really free, for the limited functionality. Most of our Clients will never need anything else.
Starter plan has lifelong validity- so long as your needs are met. If your users grow beyond 100, or you need to use functionality available only in the premium plan, you will need to migrate to the premium plan.
Do you provide an invoice?Yes; for all purchases, we do. It will be emailed to your admin email address and also sent on WhatsApp to your registered mobile number.
Do you provide set-up help?Yes, of course. Please send a request on email to simply@simplyc2.com or WhatsApp us at +91 9990212667.